Thank you for taking the time to give us feedback on your experience at Darlington Court and we are very glad that your mother is settled and happy with us.<br><br>We’re sorry that she finds our menu option unsuited to her tastes. We do try to provide interesting and varied choices for our residents and our menu is generally well received. We also operate a ‘cooked to order’ alternative at each mealtime if there is nothing that appeals at that service. Our colleagues in the catering team will visit her to discuss her preferences again and plan meal choices with her to improve this for her moving forward.<br><br>We do assign a ‘key worker’ to every resident, but due to rest days and annual leave, for example, they may not always be on duty to discuss things with. There is however always a team leader on duty, and they will be able to support with any queries.<br><br>The home manager’s door is always open – please pop in and see her if we can be of any further assistance.