Thank you for your recent feedback regarding Prince George House. We are delighted to hear that you enjoy your visits to the home and would be extremely likely to recommend our service to others. We are pleased to hear that you feel that your husband is well looked after and safe.
Thank you also for your comments regarding the room temperatures and activities at the home.
Regarding the room being warm, as you already mentioned, the weather has been extremely hot recently and we have taken additional measures to provide comfort to the residents. All our suite corridors, lounge and dining areas are air-conditioned and we have provided extra fans in the rooms where possible. The family are also welcome to bring any equipment they feel would help. Residents have been encouraged to occupy the lounge and dining areas, which tend to be cooler.
With regard to activities, we currently have 4 lifestyle co-ordinators within the home, with at least one every day (including weekends), organising activities for the residents. We have recently arranged a men’s club, motorbike events and summer fete games specifically aimed at involving younger male residents. We are also planning to put a small gym area in place to encourage exercise. At Prince George House we have an open door policy, and you are always welcome to visit and share any other ideas you may have.
We are always grateful for feedback, positive or negative, in order that we can continually work to improve our service. Once again, thank you for taking the time to pass on your comments.