Thank you, it is always a pleasure to receive such positive feedback and we are grateful that you've taken the time to write this. It was really reassuring to hear from you that your mother's personal hygiene is of a high standard. <br>Your suggestions on activities and organisational board for senior staff is well noted and I can reassure you that this will be considered by the management of the home.<br>It's great to hear our staff are doing a good job and are appreciated. We will pass this on to them.<br><br>Many thanks.