Thank you for your feedback. We are pleased that you have seen the improvement in activities, which are now provided seven days a week with activity allocation sheets printed and distributed well in advance. Due to the extreme weather conditions, we had to cancel some planned trips, but have recently started taking Residents outside for Cafe mornings, Shopping, Wheelchair/ Walk rounds etc. We are also arranging regular Resident’s meeting to take into account views and preferences for the type of activities. We are currently recruiting activity staff to provide cover for holiday and sickness periods.