Thank you for taking the time to review our home, we welcome all feedback in order to help us improve the service we provide. I am sorry to hear you have had a negative experience whilst visiting the home.
At Leeming Bar Grange, we strive to provide a high standard of care and always ensure that we operate with safe staffing levels which are regularly reviewed and adjusted to reflect any changes in the needs of the residents in the home.
If you wish to discuss any areas further, please don’t hesitate to pop in and speak to me the next time you visit the home, my door is always open.