The team and I, at The Chase, continue to strive to achieve positive outcomes for all service users. We all acknowledge that a lot of changes have been implemented and it will take time for those changes to be embedded. We continue to work with families, friends and professionals to ensure care is delivered of a good standard. Recent visits from CCG and Local Authority identified improvement and so we are certainly on the right track, this was also shared during our relative's meeting that was held in August 2018.