We are sorry to hear that you had a negative experience in relation to Richmond Heights Care Home. Priory Adult Care is committed to providing the highest quality of care and making a real and lasting difference to everyone we support.<br><br>If you would like to raise your concerns directly with us, please contact the Home Manager, or alternatively our team on 01905 82 88 54 or email: adultcare@priorygroup.com. Please be assured that we take any concerns seriously and always seek to address any issues raised to us.