Thank you for your feedback and your positive comments with regard to the service provided at Mill House, we pride ourselves on providing good quality care and it is a real pleasure to know that the substantial efforts of our staff are appreciated. Your comments about the tardiness of the food were passed back to the Home Manager to resolve, and I hope an improvement has been noted.
Your comments regarding the Home’s décor and garden have been taken onboard, and you will be pleased to know that we are in the process of reviewing some changes and upgrades in certain areas of the Home. Details will be communicated by the Home in due course