Thank you for taking the time to complete a review and providing information regarding your thoughts on the services we provide within MHA Lower Johnshill. It is lovely to read that you feel the grounds and surrounding areas are pleasant. We try to ensure that residents' rooms are homely and ask for the assistance of the family with perhaps items from their own home that have a special meaning and that are also familiar. We have found in the past that personal crockery and small kitchen items are of great help as residents feel that the kitchen is an important hub of family life. We have a cleaning schedule on a daily occurrence and also ensure that kitchen areas are kept to a high standard after meal service or when light refreshments are provided in residents' own rooms. Please do feel free to contact me if you feel that any improvements can be made.