Dear James
We wanted to Thank you for the lovely card and compliments you left for us when you went home following your stay with us, much appreciated by the team. We had no idea you were not altogether happy with the meals.
For your next visit we will have to make sure that you’re aware of second helpings at lunch and dinner time. We thought that with 3 courses available at both meals (fresh soup or starter of the day, choice of main course and sweet) we had got this covered, but will be more aware. Residents are always welcome to help themselves to the available fruit bowl, snacks, cakes and biscuits in the residents kitchen area too. For bigger appetites we can also arrange for a supper snack later in the evening for you too. I hope this helps and look forward to seeing you again soon. Abbotswood Court team.