Thank you for your second review and we are so glad to hear you still feel extremely likely to recommend Well Springs to others. It’s lovely that you feel the warmth and caring atmosphere that exists within our home. We were over the moon to also have this recognised by CQC on their recent report, rating us "Outstanding" in Caring and we will constantly strive to have this is as standard. We will definitely speak with you in person about the meal service as we do not want anyone experiencing a less than perfect eating experience at every opportunity. Your feedback is always so welcome as it helps us nurture what is great and improve upon the areas that require focus. Thank you once again.