Thank you, Joanne, for taking the time to review the overall care received by your father at Sonya Lodge Care Centre. <br><br>As always, all feedback is kindly welcomed and is invaluable to Sonya Lodge Care Centre and Nellsar Ltd in assisting us with our Continuous Improvement Programme.<br><br>I can assure you that your comments will be passed to both the Home Manager and the Operations Manager. <br><br>Thank you again.