Thank you for your review and likelihood to recommend the home. I understand that since submitting this review, the Home Manager has made direct contact with your mother who has clarified that on one occasion the wrong meal was served to her room, she made staff aware of the issue and this was rectified immediately. We understand that there may have been some misunderstanding between yourself and your mother with you thinking this was a regular issue rather than a one-off occurrence. Your mother has since informed staff that although she has a very small appetite, she has found the food enjoyable.