Thank you for your kind words. Your thoughts will be shared with our staff.
With regards to some of your ratings:
Activities: During the last year the Activities team has increased to support us offering a 7 days a week service and 2 staff on duty each day. The team is made up of 3 full-time members of staff who are extremely kind, innovative and passionate about their role. They have promoted social inclusion providing person-centred programmes to all who wish to participate. We have had many successful events through the year provided for residents and their families and relationships are being developed with the local community. Nationally recognized educational forums are being attended by the activity staff and the learning is being reflected in the dynamic development of the service.
Value for Money: The fee rates at Abbotsleigh are based on the services provided and the needs of the individual and a recent analysis of rates charged by care homes in the county have shown that we are midway across the fee ranges.