Thank you Jayne and family for your very sincere and compassionate comments regarding your Mothers Care. We are always so thankful to receive feedback from Residents families and support staff to value the positive outcomes they achieve for Residents living within the home and their families. Chirk Court supports individuals living with dementia to enable them to achieve their outcomes and live life to their potential despite living with a palliative illness, such as dementia or other health conditions, to support that person and family through each stage of life, including end of life care and support. We at Chirk Court are supported within the team by dedicated Palliative care Six Step champions who have undertaken extensive training to support the team to manage end of life care and I as the Manager am so grateful for your comments which advocate the professional, caring and dedicated approach shown by staff. Thank You for spending your time during this difficult period completing the review.