Thank you for your lovely comment and for your helpful feedback. Ensuring that each of our residents is always lovingly cared for is of utmost importance to us and we will continue to work hard to make improvements in the areas you have scored as satisfactory. The quality of food and mealtimes is being monitored daily by the Home Manager and we are in the process of recruiting a new Activities Coordinator to assist with activities in the Home at the weekend. Please do not hesitate to speak with the Home Manager if you have any ongoing concerns – her door is always open.