Thank you for such wonderful words. Your sister puts a smile on our faces every day and our team truly love caring for her. She is such a character and we love helping her with whatever she wants and needs. It's fantastic to hear that you have personally felt the impact of the work we do to look after the wider family too. I will pass on your wonderful feedback to each and every staff member as they're the ones who deserve such praise. Thanks again for taking the time to write such a glowing review.