Many thanks for taking the time to review Belle Vue Care Home. I take on board all of your comments and I will be certain to convey your suggestions to the team so that they can further improve the quality of service to family members. With regard to door codes, they are in place for resident safety and security, so different areas of the home have to have their own keypad numbers. The staff are always on hand to help with door access and they know all of the numbers, which helps! I was so pleased to read your feedback regarding the professional care delivered to your Mum, the fact you report that residents are 'comfortable, at ease, well-looked after, well fed and above all feel safe and respected' shows that the most important considerations are being addressed. Thank you for your recommendation to others, it is much appreciated. Kind regards.