Hi Heather, <br>We thank you for your kind review, I will be sure to pass your comments on to the rest of the team. We are continually working hard to improve the care provided to our clients across Catalyst and we are pleased to hear you are already noticing these changes. It is feedback like this that helps motivate our team and allows for us to identify areas that need improvement. <br>Many thanks and kind regards, <br>All of us at Catalyst Choices.