Thank you for taking the time to give feedback about the home. At each meal, residents are given 2 choices plus a 3rd option if none of the other choices are to their liking. <br> <br>We have changed the first person of contact and this should mean an improved communication process with the home.<br> <br>Management at the home has an open door policy if families have any concerns.<br> <br>We are always trying to improve the service at the home and are grateful for any feedback received from residents and their families.