Your opinions and comments are important and valued as we use them to further improve our service.
Sorry you felt that we did not have the right equipment. As a rehabilitation resident, the NHS is responsible for the provision of equipment, which is based on their assessment of what is required.
Your stay at Bassett House was to assist you in regaining your independence, autonomy and confidence prior to returning home. It is for this reason we encourage residents to be more independent.
We hope that you are now fully recovered and managing well at home.