Thank you for taking the time to provide feedback. We carefully read all reviews and hold regular resident and family meetings to ensure all thoughts and opinions are heard. We make every effort to create a homely atmosphere at Cedar View and our activity department has recently been increased to enable us to improve the activity provision within the home. I am not sure what things have been promised that have not been seen but have an open door policy and so please feel free to drop and discuss any concerns you may have.