We are so pleased that you have taken the time to share your experience of Waypoints. Moving into a care home can be a difficult, challenging and emotional journey and we do our best to make that transition as seamless as possible. We pride ourselves on family focused care (and good, home cooked food!) to ensure that everyone involved in the persons care and life gets the help and support they need. Thank you again for your comments, reviews like this are treasured by the team.