Thank you so much for your positive feedback regarding Prince George House in relation to the care delivered to your brother. I am glad to hear that our staff provide a pleasant environment and your brother has improved since he been with us.
With regard to your comments on physiotherapy, as this is a service provided externally from the home, the respective General Practitioner will be asked to make a decision on your brother’s needs. However, I can confirm that we have already taken steps to inform the GP, in order that an assessment can be made.
We are always grateful for feedback, positive or negative, in order that we can continually work to improve our service. Once again, thank you for taking the time to pass on your comments. At Prince George House we have an open door policy, and you are always welcome to visit and discuss any concerns you have with the management team.