Thank you for your review, we value all feedback as this helps us to improve our service where required. Staffing is allocated according to our resident's dependencies and this is reviewed at least monthly or more regularly if required. HC-One operates a food and beverage programme called 'food in focus', which is in line with Care Quality Commission standards for hydration and nutrition. HC-One has opted to provide residents with homemade, fresh food in which 75% of all meals are produced from raw ingredients. All the meats and a large proportion of dairy, fruit and vegetables we use are farmed in the UK. We aim to ascertain the likes and dislikes of our Residents and are happy to provide alternatives when requested.