Thank you for your kind comments about the staff which I know they will be pleased to hear. The décor in the home has been looked at and rooms are being refurbished as they become vacant, unfortunately, this will take some time to complete but it is a work in progress. We appreciate you taking the time to complete a care home review, as this is a good way for us to identify any issues or concerns you may have. My door is always open, should you wish to discuss this in more detail.