Thank you for taking the time to provide feedback. As you know, Hartford Care acquired Burnham Lodge in July 2017 and this has presented us with an opportunity to renovate the home to a high standard. We prioritise the comfort of our residents to ensure that they live in an environment that is safe and happy. <br>The dining room has been newly completed and the progress will continue with the cluster maintenance team working hard to refresh the look of the home.  (We are very pleased that you found our newly decorated communal areas to be of a high standard).<br><br>Regarding activities, there are a variety of planned hobbies and interests that take place throughout the week, to cater to the different needs of our residents.  Although, there are some residents who do not like to join in with group activities and staff respect their wishes. Therefore we provide a one to one option that is reflected in their care plan. The residents enjoy having day trips in our minibus and relatives are welcome to join us too. I would be happy to discuss any other questions you have in person. Kind regards, Registered Manager Catherine Emekwuo