Thank you for your feedback and your positive comments regarding our staff and their willingness to help. We are committed at Edgbaston Beaumont to ensuring our staff have the relevant skills and training to support our residents here at Edgbaston Beaumont and I have taken your comments on board and will endeavour to enhance our training programme further to improve. Our activity programme is varied within the home but again we take feedback constructively and will review our planned events and activity sessions further to improve, taking into account your loved one's interests and preferences based on the Life History we hold for her in the home.