Thank you for taking the time to review our home. Elm Bank offers a varied activities programme as part of our Magic Moments Club, which can be accessed by all residents 7 days a week. We hold monthly residents meetings where residents can put forward activities they would like to do, to ensure something is offered to suit a range of interests. We also hold relatives meetings where we discuss all aspects of the home and suggestions can be put forward, so please feel free to come along to the next meeting. Alternatively, my door is always open if you’d like to pop in and see me on your next visit. Thanks again for your feedback, we are always open to suggestions as this helps us further improve the service we provide.