Thank you for your review and whilst I am pleased you have kindly offered the very highest grades following your stay at Bramshott Grange, I was sad to learn you were unhappy during the night.  <br>I appreciate this was your second respite stay with us and that you wish to join us again in the near future, in view of this we will work with you to ensure a completely settled stay when you return. Thank you for your constructive feedback as it really helps us provide the very best care possible to all residents.