Thank you for your kind words, it is wonderful to hear that you feel that your wife is getting the care that she needs and that everything is to a high standard of cleanliness. Our staff work tirelessly to ensure that everyone receives the best care that they can, so thank you.
I noticed that you rated our homes activities as a three, I would love to know if you have any suggestions on how to improve our activities so that your wife may enjoy her stay even more with us.
Please feel free to speak to me next time you’re in the home.
Kind Regards,
Gillian Varley, Care Home Manager.