Thank you for your review, we value all feedback as this helps us to improve our service where required. It is with great regret that we were unable to meet your Mother’s needs. Although our staff strive to deliver the kindest care at all times, an individual's needs will be best met in settings that are right for them. Our Wellbeing Coordinator offers a range of activities to promote stimulation and plans activities to meet our Residents' choices. We hope your Mother is more settled in her new placement.