We are most thankful for those lovely comments and it is always refreshing to know that our residents, their friends and families do appreciate the service that we provide at Elmside. It is a great honour and a privilege to care for someone with substantial life experiences and we can all enjoy those on a day to day basis. I will ensure that those comments are filtered through to the rest of the team. Thank you for your support and I very much hope you continue to enjoy your visits.