Thank you for the very positive review about The Terrace. We are delighted that you considered your uncle’s care and support to be excellent and that his room was always clean and tidy. We pride ourselves in providing a range of activities that are designed around resident’s interests, so we are happy to hear he enjoyed himself. At The Terrace, we promote independence where ever possible and therefore respected your uncle’s wish to attend to his own personal care. However, as we have high standards of cleanliness, our team always quickly assist with any mishaps to minimise odours.