We are sorry about having to serve notice on your mother, this is only ever done as a last resort and very infrequently, as we understand the impact this can have on residents and their families. Your mother has been residing in the residential community of our home for 5 months.  Unfortunately, people living with dementia can have changing care needs, in particular, if and when their condition deteriorates they might need additional interventions and support mechanisms to be put in place. Due to a number of incidents, our skilled management and care teams deemed it was unsafe for your mother to be continued to be looked after in the residential community. In short, we were unable to meet her needs whilst also meeting the needs of other residents and staff on the unit. We did offer to move your mother to another community in the home, where we felt she could have been safely cared for, however you declined this.  Unfortunately, we therefore reached an impasse and in order to continue to meet the needs of all our residents and staff, we were left with no choice but to serve notice. We certainly hope your mother settles well into her new home.