Thank you, Valerie, for your lovely feedback about your experience of our home. We are very sorry for your loss and really do appreciate you taking the time to share your experience and letting us know how we are doing, it really means a lot to us all here. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. Our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Thank you once again for your kind words.