Dear Carol - thank you for your kind words - this means a lot to the team at Victoria House - who strive to offer a great service. I note that you are not happy with the current activities program. I know the residents loved our vocalist this Sunday (24th March) and yesterday (25th March) we had a 'birds of prey' experience at the home, which the residents loved. I wondered if you would like to contact the home on Tel: 0113 2708 529 to make any suggestions for improvements in this area? I look forward to your response.