We are very happy to read your lovely comments about Mill View and the care at the home – thank you for your kind words and excellent scores which we will make sure are shared with the team. I’m very pleased to let you know that, in regards to new staff, we have recruited new permanent team members who we know will be a great benefit to the home now and for a long time in the future. They will be undergoing full training and working to build positive relationships with residents with the support of the existing team. Thank you again for your review, and please do let us know now or at any time if you have any questions or comments for us and we’ll do our best to help.