Hi, Daisy, thank you very much for your wonderful feedback. We were all very sad and very concerned about your granddad when your grandma became poorly. You are such a caring family and give so much support to the staff to look after your grandparents over the years. Your mum has always given her time and attention to other residents. Now we are very pleased to see your granddad stays positive and strong; he is still the ‘King’ of Selwyn Payne.