Thank you for your review. <br>It was a pleasure to have welcomed you back to The Hollies for another period of respite. You are absolutely right we need to develop our offering in the ways that you suggest - I promise I'll have these items available in specific rooms by the time of your next visit in June. <br>I'm sorry about the Wi-Fi signal, the router had gone off-line and as you know I addressed the problem at the moment you told me. I can confirm that it is now strong and stable.<br>I and my team very much value your comments. As a result of listening and taking action, I know that we will serve other clients with a similar condition to a higher level of satisfaction. Thank you for your constructive comments.