Thank you for taking the time to review our home. The call bell is one of many systems in the home that is very closely monitored and results analysed on a monthly basis. The results show an extremely timely response to call bells at an average of just 84 seconds.
I cannot comment on individual circumstances in this forum, but should our resident (or their responsible person where applicable) wish to discuss any aspect of their care, including response to call bells, they may speak with me at any time.