Thank you for your kind comments regarding the staff. which I will share with the team. Your mother really came out of her shell upon coming to Oaklands and she was a pleasure to be around. I wish her well for the future living back in her own home.<br>At Oaklands, we pride ourselves in delivering kind care to all our Residents and relatives and as the Home Manager, I discussed your mother’s care with you during her stay. I would be happy to meet with you again to discuss the concerns raised.