Thank you for taking the time to complete a review for us and for your kind words which we will pass onto the team. At HC-One we take all concerns very seriously and will share your comment with the team to learn lessons and to improve our services.<br>We are delighted you feel the new Acting Manager is making a difference in the home and we will continue to strive for the best levels of kind care within all our Departments including Residents wellbeing and the quality of our food to ensure continual improvements are made and your Mother receives a good value for money service.  We welcome you to discuss your Mother’s care at any time with our Team, please do not hesitate to contact us in the home.