Thank you for your feedback, we were very happy to see your good and excellent scores and read your kind comments. In regards to staffing, I would like to reassure you that we always make sure we have a good number of team members in the home so we can provide safe and tailored care for all residents 24 hours a day, seven days a week – when visiting the home you will of course be able to see plenty of the team interacting with residents, but there will also be members of the care team and others working elsewhere in the home, but particularly with residents on a one-to-one basis in individual’s rooms who may not be visible. Thank you again for taking the time to submit a review, and if you have any comments or suggestions now or in the future please let us know and we’ll be happy to help.