Thank you for taking the time to leave a review of Highmarket House. We are delighted to read that you consider the overall standard of care to be excellent and that you would highly recommend the home. We are very sorry to hear your concerns about the cleaning of your mother’s room. As we pride ourselves on the high standards of cleanliness within the home,  we have immediately addressed this with our head housekeeper and we have put additional checks in place to prevent this happening again. Don’t hesitate to talk to us should you have any further concerns – it’s important that you remain highly satisfied with all aspects of your mother’s care here at Highmarket House.