Thank you for taking the time to add a review. I understand your father was under 'Transitional Care Team' so was being rehabilitated by the Community Services in order for him to return home, so was only with us for a short period of time. I apologise if we have fallen below the service you expected, however, the service has had a total refurbishment programme and our Estates team deal with any issues inside and outside of the home on a day to day basis. I note you mention security/safety breaches, we pride ourselves on the safety and security of our residents and staff and would be grateful if you could contact our Head Office and speak with the Estates Team about these issues. The home has a programme of events which take place in and outside of the home but of course, not all residents will wish to participate, as is their choice. Our homes are inspected by EHO, CQC and Local Authority, who have had no concerns in regards to our food preparation areas and currently hold 5* with EHO. Our residents are surveyed about what food they would like on the menu and these are planned accordingly, one of our Cooks is an Ex RAF Chef so he prides himself on the presentation of his food. We are always open to suggestions about ways to improve our service, so feel free to contact us to discuss further. Thank you once again.