Thank you for your review – we were very pleased to read your kind comments and good scores regarding your father’s care at Mill View. In regards to activities, we have a full and varied schedule of activities that take place every day, which are planned according to feedback from residents – if there is something, in particular, your father would enjoy doing we would be happy to look into organising this for him. Although taking part in activities, supporting residents to continue to enjoy hobbies they’ve always taken part in or discover new things they’d like to do, is very important, we also recognise that on some days, residents may not want to take part, and we always respect their wishes in this regard too. We also offer 1-2-1 activities for residents, even if this is just sitting and chatting with them over a cup of tea or taking a walk in the garden or to the local shop. We will pass your comments onto the care team regarding mealtimes and ensure your father has full support where he needs it to enjoy his meals. In regards to the footwear we will let the team know – if this happens again, please let us know as soon as any shoes or slippers cannot be found and we will do our best to help you find them – of course, we also keep any lost property which we can look through for you. Many thanks again, and if you have any comments, questions or suggestions please let us know.