Thank you for taking the time to write a review for Cavell Court - we were very happy to see your positive scores regarding the excellent management of the home and the teams’ overall care for residents in treating them with dignity, in a safe and secure setting. We’re also pleased to see that you gave a good score for the activities at the home and the facilities on offer, as well as the food and drink we provide. We thank you for your excellent rating in our staffing and acknowledgement of the teams’ kind and helpful approach, however, appreciate that you feel concerns for staffing levels. The staffing at Cavell Court is currently above the average level, and in our last CQC inspection, our staffing levels were rated as ‘good’. We do fully appreciate your concerns and welcome feedback that will help us to make any necessary improvements. Many thanks again for your comments, and please do let us know now or at any time in the future if we can help with any questions, suggestions or queries.