It is pleasing to note that you found the staff pleasant and helpful. We are always striving to improve the quality of our service and value all constructive feedback such as yours. <br><br>Royal Hampton appreciates honest timely feedback to continually improve and develop our service. Open and transparent communication is key for our service and during a time of our catering management changes, we acknowledge this may have been lacking in parts.<br><br>We would love you to return to sample the improved service and gather your views.