Thank you very much for your positive scores around the cleanliness and facilities at Cavell Court, as well as the safety and security of residents. We fully appreciate your comments regarding staffing levels and understand that the ratio may appear lower on weekends due to fewer management team members working; however, the suite staffing ratio on all floors remains the same on weekends as during the week. We always endeavour to ensure all weekend and weekday staff are as fully informed as possible about the residents they are caring for, including your mother. We are more than happy to discuss any of your concerns raised and welcome your feedback that will help us to make the necessary improvements to our service.<br><br>We pride ourselves on providing a range of enjoyable activities to residents and occasionally this includes takeaway evenings, which is a popular activity here at Cavell Court. Our takeaway evenings are a social activity for residents and choices range from pizza night through to enjoying traditional fish and chips. On these occasions our chefs will always provide alternative home-cooked options, should a resident not wish to have a takeaway and taking each resident’s dietary needs into consideration. Many thanks again for your comments - please do let us know now or at any time in the future if we can help with any questions, suggestions or queries.